

After a bit of reading I think this may be caused by the disc being 4K and the player not being 4K compatible. I tried a few "solutions" found during a google search but none of them work. It reads and plays ordinary DVD's and CD's no problem just not the new bluray disc. After cleaning the player with a cleaning disc and cleaning fluid it was no better.

At first I thought it was as we don't play hardly any bluray discs and that it was just needed cleaning. On putting the bluray disc into the player it would not read. We have a 5-6 years old Panasonic SA BTT270 Home theatre in a box which works perfectly well coupled to our Samsung Smart TV. My Windows Home version is 21H2 OS build 19044.1415 my Graphics card is a GeForce GTX 1050Ti updated with the latest drivers.įor Xmas I received the latest release from Eric Clapton on bluray.
